Implements and monitors the budget for each branch.
Applies and evaluates policies and procedures for each branch and ensures that the branches are in compliance with credit union policies and procedures, federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.
Recruits and selects quality applicants for vacancies ensuring that the credit union is adequately staffed with competent employees.
Evaluates the job performance of branch offices staff to ensure quality of work and service to members.
Works with internal auditor to ensure compliance with internal controls.
Monitors branch activities, including number of transactions, volume, teller errors, loan volume, teller and loan personal sales and referrals and new accounts.
Monitors key products and sales within the branches to ensure profitable and sound business practices and a high quality of service for members.
Manages the security and safety of each branch, analyzes and monitors security and safety policies and procedures on an ongoing basis.
Ensures that staff at each branch receives ongoing training on security and robbery procedures.
Schedules adequate staff at each branch to ensure efficient branch operations.
Conducts loan interviews; and processes, approves and/or closes loans.
Monitors branch operations at each branch to ensure a consistent professional approach.
Assists staff and members in solving complex account problems.
Creates and maintains a cross-selling environment within the branch.
Represent the branches as appropriate in its relationships with members, sponsor organization(s), suppliers, other financial institutions and similar groups.
Maintains communications with main office, prepares and submits standard reports and attend scheduled management meetings.
Performs other related duties as assigned.
Proficiency in English and Ukrainian.
Bachelor’s degree (B. A.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience.
Provide expertise and technical support to identify, troubleshoot and resolve any network, systems and/or applications issues reported by internal and external users.
Install and configure workstations, servers and other network equipment including routers, switches, printers, tablets, smartphones, corporate phones, etc.
Maintain existing systems and applications and perform upgrades where required.
Monitor and analyze network security and implement fixes to any potential security vulnerabilities.
Research and recommend innovative, automated approaches for administrative tasks.
Research and recommend new technologies to enhance internal and external user experience.
Prepare and maintain information technology related documentation.
Ensure that any changes to network, systems and applications are done in accordance with change management best practices and follow change policies and procedures.
Assist in development and ongoing maintenance of information security program including governance, risk assessment, access controls, and any other domains of the security program.
Perform account administration, setting up new users, disabling/deleting terminated users, managing access permissions throughout the employee life cycle.
Maintain and execute identity and access management process including policy, procedures and related documentation including access control review process.
Identify, develop and deliver IT and information security training to staff.
Support, follow and evangelize corporate policies and procedures.
Assist in the development, monitoring and management of the incident response process including policy, procedures, response including documentation of active security threats and remediation actions.
Participate in DR/BCP practice by assisting in disaster recovery, back-up and testing procedures for internal and external applications including working with external vendors.
Support and assist in information security related audits including internal, external, third-party, regulatory, etc.
Manage the end of the systems lifecycle, disposing of equipment in a secure, eco-friendly manner.
Maintain professional and technical knowledge by attending technology and information security related seminars, conferences, educational workshops; reviewing professional publications; establishing personal networks; bench marking state-of-the-art practices; participating in professional societies.
Ensure applications are used properly and in accordance with company policy, licensing and other restrictions.
Be available 24/7/365 in case of an emergency requiring off-hours work.
Be willing to perform any task or function that further enhances the mission and vision of the credit union and its internal and external user experiences
Must have reliable transportation and the ability to travel locally, regionally and domestically.
Knowledge and experience in core banking, loan processing, imaging, online/mobile banking applications is preferred.
Bachelor’s degree (B. A.) from four-year college or university in computer or information security or IT related field plus 2 years’ experience in similar role. In lieu of degree a similar combination of education and experience will be considered.
Kelly Nield, Human Resources Manager, (585) 360-1753, email@example.com
UKRAINIAN FCU IS AN EQUAL OPPORTUNITY EMPLOYER.
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